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How To Install Cush'n Soft​

  1. Slide the 2 nylon ‘t’ bolts into the hinge blocks on the back of seat.
  2. Place the seat on the pan, ensuring the bolts are guided through the holes in the pan.
  3. Place a nylon washer, then the nylon wing nut on the bolts protruding through the pan.
  4. While not tightening the bolts, center the seat on the pan.
  5. Finally, tighten the wing nuts firmly.

Learn How To Install Cush’n Soft Hidden Fittings:

Frequently Asked Questions

Cush’n Soft Toilet Seat is designed with a layer of padding to provide extra comfort while sitting on the toilet. 

It is made from high-quality materials including premium medical-grade vinyl for durability, protection, and comfort. It is designed to fit most standard toilet bowls.

– Toilet Seats
  • Padded Toilet Seat – 44cm x 39cm, aperture size 20cm x 25cm

Toilet Seat Measurements

– Commodes – 44cm x 43cm
Shower Cushions 
  • Shower Chair Pillow – 44cm x 43cm x 4cm
  • Shower Chair Pillow With Ties – 44cm x 43cm x 4cm
  • Shower Seat – 34cm x 30cm
  • Cush’n Soft Product
  • Instruction Manual
  • 1-Year Warranty
  • Attachment Fittings
  • Free Shipping

You can pay via:

  • American Express
  • Discover
  • Maestro
  • Mastercard
  • Visa

If you require an invoice to claim your purchase with the NDIS email:

To receive a PayPal invoice, simply send an email to with the details of the item you wish to purchase, along with your full name and shipping address. We’ll take care of the rest!

You can call us at (03) 9028 4422 / 0482 579 281 or email us at

Yes, we recommend avoiding the use of these products that have discoloured Cush’n Soft seats.

  • Pine O Cleen
  • Domestos
  • Dettol
  • All products that contain phenol

At Cush’n Soft, we use only the best quality materials, including soft, premium medical-grade vinyl to achieve our goal of producing a long-lasting, hygienic and luxurious product.

Your Cush’n Soft product is guaranteed for domestic use only against any defects in materials or manufacturing processes for a period of 1 year.

To install your Cush’n Soft Padded Toilet Seat, click here:

As a rule, the less chemicals used on your seat, the longer the vinyl will last. Using strong cleaners in the bowl of your toilet is fine, but when doing so, lift the seat into the upright position, especially when products are left in the bowl overnight.

  • Washing your seat with a mixture of soapy water and a little bleach is the best option, although most spray and wipe products are also suitable.
  • Do not use cleaners that contain phenol or are abrasive as this will void the warranty.
  • Do not stand or place anything sharp or hot on your seat.
  • Do not use ‘drop on’ child trainer seats as it can damage the vinyl.
  • Do not sit on the lid of your Cush’n Soft seat.


Products that have discoloured Cush’n Soft seats are:

  • Pine O Cleen
  • Domestos
  • Dettol
  • All products that contain phenol

The Standard Cush’n Soft padded toilet seat fits around 98% of all toilets.

The mounting bolts on these seats can be adjusted to fit pans where the holes are from 115mm to 165mm.

Some pans have hidden or blind fittings. This is where the bolts don’t protrude out the bottom of the pan but tighten inside, out of sight. If this is the case with your toilet, please contact us.

Learn how to install a hidden fitting set here:

Unfortunately, the sizes and designs of our products are fixed and cannot be altered.

Yes, they can be used by any age group, including children and the elderly. 

The cushioned surface provides added comfort and can be beneficial for individuals who may have sensitive skin, mobility issues, or who require extra support while using the toilet.

While the Cush’n Soft can be used in commercial/public restrooms, it’s important to note that these seats may require additional cleaning and maintenance due to higher usage. 

Some public facilities may prefer more durable and easy-to-clean options specifically designed for commercial use.

At Cush’n Soft, customer satisfaction is paramount. If you have any concerns regarding your purchase, please contact Cush’n Soft immediately at

To learn more about how to make a return and request a refund for your product, click here:

Yes, you can.

You can either buy online or pick up direct from our Kilsyth factory. Cush’n Soft is open on weekdays.

Yes. Customers can order through the website, although international freight cannot be calculated there. 

Email your order with product numbers and description along with your full postal address to, and a return email will be sent to you with product costs and freight charges for your perusal. Payment can be made via electronic funds transfer.