1. Introduction

Cush’n Soft is committed to protecting the privacy and security of our customers’ personal information. This policy outlines the types of information we collect, how it is used, and the measures we take to protect it. This policy applies to all information collected through our website, mobile applications, and any other interactions you may have with Cush’n Soft.

2. Information

We collect various types of personal information, including: 

Contact details (including email address, telephone number, and mailing address)
Payment information (processed securely through a third-party service)
Purchase history
Information collected via cookies and similar technologies (such as IP addresses and browsing behavior)
Any other information you choose to provide to us

Mobile phone numbers specifically for sending SMS notifications regarding products, services, and offers, with your consent

3. How We Use Your Information

We use your information to:

Process orders and manage your account
Communicate with you about our products and services, including sending SMS notifications if you have opted in for such updates
Improve our offerings and customer service
Comply with legal requirements
Analyze website usage and enhance user experience

4. Information Sharing and Disclosure

We do not sell, rent, or lease personal data. Your information may be shared with third-party service providers who perform services on our behalf. We may also disclose your information if required by law or to protect the rights and safety of Cush’n Soft and its users.

5. Data Security

We implement a variety of security measures, including encryption and secure servers, to maintain the safety of your personal information. Despite our efforts, no security measures are impenetrable.

6. Access to Your Information

You have the right to access, correct, or delete the personal information we hold about you. Please contact us at the details provided below to make such requests.

7. International Data Transfers

Your information may be transferred to, stored, and processed in a country different from where it was collected. We take steps to ensure that data is processed according to this privacy policy and the applicable laws of the country where the data is located.

8. Childen’s Policy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

9. Changes to Our Privacy Policy

We may update this privacy policy periodically. We will notify you of significant changes and, where required by law, seek your consent.

10. Contact Us

For any questions or concerns regarding this policy, please contact us at support@cushnsoft.com.au.

11. Governing Law

This privacy policy is governed by the laws of the State of Victoria, Australia, as well as applicable federal laws of Australia..

This privacy policy is effective as of November 2023 and was last updated on November 2023.